Customers, on Bidvine, have the option to book your service after being matched with your profile.

How does it work?

A customer on Bidvine submits a request. After being matched with your profile, either after submitting a request or receiving a bid, a customer can schedule a date and time for a phone call or to receive their requested service.

Tip: It is important that your calendar and availability settings are up to date so that customers can only book times that you are free.

Once their booking request has been submitted, you'll get a notification where you can view the booking and request details and confirm the booking.

Be Responsive!

A customer that has requested a booking is looking to bring the conversation forward or simply hire you directly. In either case, it is important that you respond to these customers right away. The customer is really interested in working with you and it's important that you reply as soon as possible.

Respond to all customers that book with you. It not only shows great customer service on your part, but it also tells us who the best professionals to promote may be.

As always, if the request isn't a good fit, simply update your service preferences to get the best matches.

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