When a customer provides a review for your business, you have the option to submit a public reply. Public replies are visible alongside the review on your company profile and are visible to anyone visiting that page.
Replying to reviews is a great way to:
- Thank the customer and acknowledge a positive review
- Reply to any potentially negative reviews and work with the customer to make it right
- For tips on responding to negative reviews visit our blog
Bidvine is committed to providing a transparent review process that includes only authentic reviews. We will in no way exclude or inhibit genuine feedback from customers (positive or negative) that hire you through Bidvine. All comments submitted are checked to ensure they meet Bidvine's submission standards before being published.